123 Travel Insurance is a trading
name of Essential Travel Limited. As a regulated member of the
Financial Services Authority, we offer a range of high quality
insurance products, backed up with exceptional customer service
before, during and after you purchase your policy.
Essential Travel Ltd Promise Of Service
Clear and Simple - Our skilled team of staff are trained
to answer you queries clearly and concisely, so you don't have
to face any more no-nonsense jargon.
Fast and Efficient - Our
dedicated team of back-up staff are always ready to deal with
your enquiries, we promise to answer all telephone calls within
a maximum of fifteen seconds.
Professional - To offer a
professional service in line with the high standards of service
our customers have grown to expect.
Dependable - 24 hours a day, 365
days a year, no matter where you are in the world, our
Assistance Company is always ready to provide a global medical
service for our policy holders.
Money Back Guarantee
If for any reason your policy does not meet your requirements,
simply return it to us and we will provide a full refund within
14 days of the purchase date (provided that the policy is
cancelled prior to travel and that no claims have been made on
Association of British Insurers (ABI)
All policies strictly comply with the standards and regulations laid
down by the ABI, so that you can be assured that your policy
all matters relevant to the fair
treatment of customers;
financial requirements of intermediaries;
complaints procedures and the availability of redress
competence and training of insurance employees.
For more information, please visit the Association of
British Insurers' website at www.abi.org.uk
Contract Of Insurance
By entering into a contract on insurance you will take
on certain obligations and grant certain powers to the
insurer. Nothing contained in this contract affects
your statutory rights as a consumer.